What is the minimum order?
Minimum order is $400 for opening order & $300 for reorder.
How is shipping cost estimated?
The website automatically generates on a rough estimate for shipping. If your shipping cost is less than estimate by website, we will issue you a credit towards your next order. The bigger the order, and the less bulky the items, the less your shipping will be.
Prices on this site have been calculated to include import and duty for USA. If you are ordering from USA we will handle all fees and duties and your order will be delivered directly to the shipping address you have provided with no extra cost. If you prefer to handle your own shipping, please let us know and we will provide you with a pro-forma invoice with ex-factory prices.
If all the product you've ordered is coming from our Texas warehouse, the shipping cost will be cheaper.
When will I receive my order?
If you are ordering only capiz shell products, we will ship your order from our Texas warehouse stock, and it will arrive within 10 days of receipt of order.
All other orders will either ship complete from our Bali warehouse or be split to ship from USA and Bali - whichever is cheaper for you.
Orders shipping from our Bali workshop will ship within 3 weeks, unless you are making a custom order, or if there is a Balinese holiday. We will keep you updated.
What if I'm ordering from outside of the USA?
Please go to: tokoBalizen.com and register to make an account. After notification of approval, you can complete your account setup and make draft orders with wholesale prices. We can handle shipping for you and include packing, export documents and shipping cost on your pro-forma invoice or you can pick up your order at our workshop in Bali.
Can I order from you on Faire.com?
Yes, we are on Faire! Here is our the link to our page:
https://faire.com/direct/balizenbyzenzen
Can I make a wholesale order in Bali?
If you're visiting Bali and would like to see our products in person while you shop, we are happy to take your wholesale order in person at our Seminyak or Ubud stores, or you can make an appointment to meet us at our workshop in Kerobokan. Just shoot us an email or whatsapp message.
Any more questions? Ask away.
We're happy to answer any questions you may have. We will get back to you as soon as possible - please keep in mind that we are based in Bali. If you would like a live back-and-forth, try to contact us between 5pm-5am EST.
Looking forward to hearing from you!
Email: info@balizenhome.com
WhatsApp/SMS/iMessage: +17604684157
Instagram: @balizen